Shipping policy
Last Published 2/3/2026
Shipping Policy – Lexisays
At Lexisays , each product is made especially for you after your order is placed.
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Processing time: 2–5 business days -
Estimated delivery time: 10–15 business days -
We ship within the United States and internationally (depending on availability)
Delivery times may vary during peak seasons or due to circumstances beyond our control (customs, weather, carriers).
A tracking number will be sent to you as soon as your order ships.
Return & Refund Policy – Lexisays
Because our products are made to order, we do not accept returns or exchanges for:
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incorrect size selection,
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change of mind,
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personal preference.
We only offer refunds or replacements if:
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the product is defective,
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the product arrives damaged,
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an error was made with your order.
All claims must be submitted within 7 days of delivery, along with clear photos of the issue, to:
support@lexisays.com (you may update this email).
Cancellation Policy – Lexisays
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Orders may be canceled within 12 hours of purchase.
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Once production has started, cancellations are no longer possible.
Size Policy – Lexisays
Please carefully review our size guide before placing your order.
Lexisays is not responsible for incorrect size selections made by the customer.
Privacy Policy – Lexisays
Lexisays respects your privacy.
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Your personal information is used only to process and fulfill your order.
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We do not sell or share your data with third parties, except as required for payment processing and shipping.
Customer Support – Lexisays
For any questions or assistance, please contact us:
support@Lexisays.com
Responses within 24–48 business hours