Shipping policy

Last Published 2/3/2026

📦 Shipping  Policy – Lexisays

 


At Lexisays , each product is made especially for you after your order is placed.

 

  • ⏳ Processing time: 2–5 business days

  • 🚚 Estimated delivery time: 10–15 business days

  • 🌍 We ship within the United States and internationally (depending on availability)

 


⚠️ Delivery times may vary during peak seasons or due to circumstances beyond our control (customs, weather, carriers).


A tracking number will be sent to you as soon as your order ships.

 


 

 

🔄 Return & Refund Policy – Lexisays

 


Because our products are made to order, we do not accept returns or exchanges for:

 

  • incorrect size selection,

  • change of mind,

  • personal preference.

 


 

✅ We only offer refunds or replacements if:

 

 

  • the product is defective,

  • the product arrives damaged,

  • an error was made with your order.

 


📩 All claims must be submitted within 7 days of delivery, along with clear photos of the issue, to:

support@lexisays.com (you may update this email).

 


 

 

❌ Cancellation Policy – Lexisays

 

 

  • Orders may be canceled within 12 hours of purchase.

  • Once production has started, cancellations are no longer possible.

 

 


 

 

👕 Size Policy – Lexisays

 


Please carefully review our size guide before placing your order.

Lexisays is not responsible for incorrect size selections made by the customer.

 


 

 

🔐 Privacy Policy – Lexisays

 


Lexisays respects your privacy.

 

  • Your personal information is used only to process and fulfill your order.

  • We do not sell or share your data with third parties, except as required for payment processing and shipping.

 

 


 

 

📩 Customer Support – Lexisays

 


For any questions or assistance, please contact us:

📧 support@Lexisays.com

⏰ Responses within 24–48 business hours